Last updated: 24 September 2026
This policy explains what information Albah Holidays (EPM Tower, Eranhipalam, Kozhikode, Kerala 673006) collects through albahholidays.com and how we use it.
Information you give us
When you send our enquiry form, we receive the details you type: your name, phone or WhatsApp number, email address, the service you are interested in, your travel month, number of travellers and your message. We use them only to reply to you and to arrange the service you ask for — for example flights, visas, hotels, packages or travel insurance.
If you contact us by WhatsApp or phone, the conversation happens on those services and is also subject to their own privacy policies (for WhatsApp, Meta’s).
Analytics and cookies
We use Google Analytics to understand how visitors use the website — which pages are visited, how people find us, and whether they tap our WhatsApp or call buttons or send the enquiry form. Google Analytics uses cookies and collects information such as your approximate location, device, browser and the pages you view. It does not tell us your name or phone number. Google processes this data under the Google Privacy Policy; you can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites. You can block cookies in your browser settings or use the Google Analytics opt-out browser add-on.
Sharing
We do not sell your personal information. We share your details only with the providers needed to complete what you ask us to arrange — such as airlines, hotels, visa and immigration authorities or their official application centres, and insurers — and where the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to serve you and for our business records. Google Analytics data is kept for 14 months.
Your choices
You can ask us to see, correct or delete the personal information you have sent us. Email albahholidays@gmail.com or visit our office in Kozhikode.